Frequently Asked Questions

What is DermWORX?

DermWORX Professional Skincare is a line of premium, non-prescription dermatologic health products, available exclusively through skin health professionals and this website. Our goal is to become a trusted part of your healthy skin routine. You can learn more HERE.

 

Who makes your products?

DermWORX has invested heavily in its clinical quality formulations, which are produced in FDA-approved facilities in California, New Jersey and Florida. We also have partners in Italy, Netherlands and Spain who produce highly specialized ingredients and packaging technologies for our products.

I forgot my password! Can you help?

Trouble accessing your account? Contact customer support and we will be happy to help you access the site.

How can I place an order?

You can place an order online, or by calling us at 855.337.6967 (M-F 9am-5pm, Eastern Time). Once you place your order, we generally process your order the same business day and your order will ship within 2 days. We currently accept Visa, Mastercard, American Express, Discover and PayPal.

Will I pay shipping or tax?

We offer reasonable standard flat rate shipping andfree shipping on orders over $50, which will be calculated for you at checkout. Sales taxes will vary based on your location and will also be calculated for you at checkout.

Do you have an e-mail address in case we have a question?

We sure do! It is support@dermworx.com. You’ll receive a response from a real person from our home office in New Jersey.