Frequently Asked Questions
Who is DermWORX?
DermWORX Professional Skincare is a line of premium, non-prescription dermatologic health products, available exclusively through skin health professionals and this website. Our goal is to become a trusted part of your healthy skin routine. You can learn more HERE.
Who makes your products?
DermWORX has invested heavily in its clinical quality formulations, which are produced in FDA-approved facilities in California, New Jersey and Florida. We also have partners in Italy, Netherlands and Spain who produce highly specialized ingredients and packaging technologies for our products.
I forgot my password! Can you help?
Trouble accessing your account? Contact customer support and we will be happy to help you access the site.
How can I place an order?
You can place an order online, or by calling us at (503) 885-3960 (M-F 9am-5pm, Pacific Time). Once you place your order, we generally process your order the same business day and your order will ship within 2 days. We currently accept Visa, Mastercard, American Express, Discover and PayPal.
Will I pay shipping or tax?
We offer reasonable standard flat rate shipping andfree shipping on orders over $50, which will be calculated for you at checkout. Sales taxes will vary based on your location and will also be calculated for you at checkout.
Do you have an e-mail address in case we have a question?
We sure do! It is firstname.lastname@example.org. You’ll receive a response from a real person from our home office in New Jersey.